Frequently Asked Questions
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Here is a list of Frequently Asked Questions to help you when using our NXT-9 platform.
SME stands for Small and Mid-size Enterprises.
The eight business disciplines are the science behind scaling a business. It refers to the eight basic management disciplines that successful scale-up leaders follow to grow their business. Consistently implementing the 250 practices related to the eight disciplines is empirically proven to grow businesses and requires building maturity in each discipline, layer-by-layer as a business scales up and becomes more complex to scale.
Follow the path-to-scale and design a scalable core business model in an attractive
Build culture and management systems to execute.
Recruit, retain and fully utilise remarkable people who thrive.
4. Board & Advisors
Foster an executive team, board, advisors, and ‘smart money’ investors.
5. Sales & Marketing
Develop scalable sales and marketing functions to predictably generate quality leads and
repeat sales from sweet spot customers.
Create operational processes and systems that systematically deliver delightful customer
Maintain future proof financial management practices and make financially informed
Be attractive to funders and build strong relationships with good investment partners.
The Business Maturity Index (BMIx) is a single summary score out of 100 indicating the overall maturity of your company across the eight business disciplines. The more complex your business is to scale, the higher your BMIx score needs to be for you to successfully scale. Factors driving up your business complexity include your product complexity, market rate of change, and your company growth rate.
SaaS is Software as a Service. Instead of buying a very expensive license fee to use the software, you pay an affordable amount each month to use it. The software is hosted in the cloud, and users access its features and applications remotely. The significant benefits of a SaaS platform over legacy approaches to software include affordability, flexibility, and free and regular product updates and new feature releases.
NXT-9 is a complete and ultra-affordable system for leadership teams to build and grow a company they love running. It helps you quickly apply the world’s leading business growth principles and techniques daily through a smart online platform.
Every entrepreneur has great ambitions for their business. For most, it means more business growth and cash flow, for some it means more cash with less stress and more free time and for others it means building a great business that leaves a big legacy. For all, it means dramatically improving the business’ performance, and ultimately to achieve life goals. But that outcome is sadly quite rare. Your mission may seem humble, but it’s still your moon shot. It’s your version of man’s quest to do the impossible and for some it means ACTUALLY landing on the moon. Our name is inspired by the Next Nine group of astronauts who were assigned the ambitious mission of landing a man on the moon in 1969.
NXT-9’s mission is to help Small and Mid-size Enterprises to grow, at scale, using world-class technology. Born of an entrepreneurial spirit, NXT-9’s culture is built around being customer focused, taking ownership, collaborating as a team and driving exceptional performance.
NXT-9’s customers are:
• businesses anywhere in the world;
• with an annual turnover .$0.5m per annum;
• have 15 or more full-time headcount, and at least 3 managerial staff;
• are led by a CEO and management team ambitious about business growth; and
• have a desire to transform their business and are hungry to learn.
NXT-9’s platform has been developed to equip CEOs, their management teams and their business coaches to build a great company by supplying the insights, guidance, know-how and tools they need to level up themselves and their business with the best. The platform enables leadership teams to be great at three key things which are the foundations of a loveable company:
Strategy: Crystallising a team’s vision, defining strategy to win, and planning a winnable game.
Team: Getting the best people on the team in the right roles achieving winning results.
Operating System: Keeping the team focused and accountable with a potent operating system for creating a winning culture.
Ambitious, entrepreneurial leaders of growing businesses who want to take the guess work out of scaling a thriving company and are open to learning and growing themselves to get there.
Established business coaching practices and coaches who want to grow a thriving company that makes positive and meaningful contribution to their clients’ success.
Business Development or Capacity Building organisations who need to generate income whilst solving their clients’ problems and growing their businesses.
Investors who want to be proactive and systematic in building saleable assets that generate good exits, and recognise they need X-Ray vision into their investments to identify the areas of focus early on.
NXT-9 will help shift your leadership team from frantic to winning and from chaotic to working on what really counts to build a great business. With NXT-9 you and your team can master a proven system to conquer your challenges, achieve your goals and enjoy life more. Visit our What is NXT-9 page to learn more. NXT-9 is also the ideal business building tool for coaching practices. Its technology equips business coaches with the best tools to systematically scale their practice and deliver valuable impact to their client’s businesses. Visit our Become a Coach page to learn more.
There are many testimonials throughout our website. Here are some testimonials from CEOs and business coaches who love using the solution Visit also our Case Studies page.
It has meant the difference between certain death and survival for Inoxico by helping us address critical issues proactively. We love using this tool. Dominique Pitot, CEO
Peopletree Group has been around for 25 years. We have worked on a lot of exciting ideas to grow our business and some worked, but we just weren’t scaling. NXT-9’s platform showed us what we really should be doing. We now have a comprehensive, sequential, and shareable game plan. We’ve made more progress in one month than we have in the last 25 years. Martin Sutherland, CEO
The NXT-9 platform is the most powerful tool out there. As a business coach, I searched the globe to quickly assess a business’ strengths and weaknesses. I found nothing. My AHA moment came when I discovered NXT-9 . Alistair Gordon, Business Coach
Built by entrepreneurs for elite coaches serious about really helping clients to scale responsibly and sustainably. Ben Schoeman, Business Coach
We’ve gathered testimonials from CEOs who have seen remarkable results with NXT-9.
Watch our testimonial video.
The QUEST CHALLENGE helps CEOs and their teams master the four execution rhythms that are the key to growing consistently and that have fueled the growth of Silicon Valley’s leading companies.
Watch our video to learn more.
The Quest Challenge guides teams step-by-step through the challenging early process of mastering new leadership habits.
The Challenge is a guided process to implement the Operating System (OS) of winning teams. The Quest OS incorporates six core leadership habits that have powered some of Silicon Valley’s top firms with a culture of execution and winning. The Quest OS will help your leadership team function, feel, and perform like a winning team that is focused, aligned, committed and accountable.
Five ways the Quest Challenge will help you:
1. A winning team operating system for strategic direction, quarterly sprints and weekly sprints
2. Adoption process made easy with bespoke challenges
3. Challenge Playbooks which give step-by-step guidance with essential toolkits
4. Quest platform with optimised processes
5. Behavioural science to engage your team’s maximum motivation
We recommend that all NXT-9 customers take the Quest Challenge to learn, adopt and master the leadership habits of winning management teams.
QUEST is a transformative tool for entrepreneurs aiming to implement and manage the Operating System of winning teams. Leveraging behavioural science and cutting-edge technology, along with proven Challenge Playbooks, it helps establish and reinforce winning team and individual habits, systems, and culture. This enables teams to excel in executing strategic objectives amidst the whirlwind, systematically addressing constraints to growth.
Quest introduces a user-friendly and streamlined dashboard experience, eliminating the need to navigate through multiple cycles.
Key features include:
Effortless Actions: Experience a smoother workflow with simplified, one-click actions.
Insights at a Glance: Gain instant visibility into your team’s performance through an insights section, offering guidance for improvement.
Challenge Playbooks Access: Unlock detailed guides for executing challenges, fostering enhanced team development.
Comprehensive Overview: Access both individual and team scores seamlessly, providing a holistic view of weekly progress.
Personal and Team Rankings: Effortlessly track individual and team rankings directly on the dashboard, eliminating the need to navigate through individual cycles for scoring information.
To learn more about Quest, visit our feature page.
Navigator gets you ahead of your growth challenges by making your derailers visible and giving you a roadmap, recommendations and tools to build a loveable business. With its X-Ray diagnostic tool, you can accurately identify the reasons your business isn’t growing and how to address them.
Navigator’s X-Ray enables you to:
• Conduct a comprehensive online assessment of the eight business disciplines in your company to determine your Business Maturity Index (BMIx) score and readiness to scale.
• Receive a prioritised list of the next milestones that your business must reach on its path to scaling growth.
• Receive an interactive, online assessment report customised for your company that identifies a prioritised list of the gaps that your business must close to scale and specific, actionable recommendations to do so.
• Accelerate your growth by constantly updating your plan, setting new, measurable goals and tracking your progress.
Navigator has undergone five years of prototyping before becoming an AI-powered business growth assistant. Its development and refinement ensure its effectiveness in delivering valuable insights and recommendations.
To learn more, visit the Navigator feature page.
NXT-9’s Navigator dynamically updates your BMiX (Business Maturity Index) score as you implement your business growth priorities, so you know you are scaling. And it automatically assigns your next business building priorities, so you keep on your growth path. No more guessing whether you are working on the right things at the right time.
We recommend that all NXT-9 customers use Navigator to identify their business growth derailers and build and implement dynamic business improvement plans to get, and keep, their business growth on track.
Completing the entire X-Ray, encompassing all eight business disciplines, typically takes approximately 1 to 1.5 hours. However, you have the flexibility to tackle each section independently and receive immediate results. This allows you to devise an action plan for addressing your top-priority weak points within just 20 minutes. Subsequently, you can proceed with the remaining survey sections, starting with Strategy, Execution, People, and addressing the sections most pertinent to your business. Each survey section is presented as a distinct Discipline Card on your NXT-9 dashboard, displaying the estimated completion time and your progress. You can easily pick up where you left off at any time by clicking on the respective card.
The CEO and senior managers who are responsible for the core business functions associated with the eight business disciplines should complete the X-Ray.
Challenge Playbooks keep your business on track by successfully tracking new challenges when they arise.
NXT-9’s Challenge Playbooks contain leadership activation formulas for CEOs and their teams to conquer challenges.
The playbooks’ toolkits incorporate the following essential activities:
– Weekly Review, Adjust and Planning (RAP)
– Weekly Commitment Meetings
– Development of aligned leadership Objectives and Key Results
– Running quarterly RAPs
– Building a scale-up plan
For more information, visit the Challenge Playbooks feature page.
NXT-9’s cutting edge Growth Academy provides CEOs and business coaches with highly curated how-to-guides, tools, templates, nano books and courses you need to learn on the job so you can execute on those actions. No need to search for knowledge and tools. We’ve already done that for you.
Visit our Growth Academy page for more information.
The NXT9 Academy gives you access to:
• A curated knowledge library of world-class articles, tools, templates, courses and other materials to learn how to implement the X-Ray’s top recommendations.
• Hyperlinks to the X-Ray’s Top Recommendations to take you directly to the content in our Academy that is specifically curated to help you implement the recommendation
• More than 120 nano books for quick, on-demand learning. Our nano books distil key learnings and insights from books that every scale-up entrepreneur must read, saving you time! Investing as little as 15 to 30 minutes per book gives you, and your client, the core learning you need keep moving forward.
Yes, you can apply for a 3-month FREE TRIAL of the Quest Ultra Challenge valued at $255.
Visit our applications page for more information.
Yes! Watch our product video.
Pricing & Payment
NXT-9’s subscription fee is US$85 per month. The first 12 months is to be paid upfront, in advance, thereafter monthly. The subscription facilitates improvement of all your management disciplines with NXT-9’s full X-Ray. Visit our Pricing page for more details. Business coaches have free access for now to our coach portal including a license to use NXT-9’s platform in their coaching practice, as well as full access to the Growth Academy.
NXT-9 does not offer any discounts. You can, however, apply for our 3-month free trial of the Quest Ultra Challenge.
NXT-9 will give your money back if you don’t see value in its technology.
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